Tenants
Everything you need, in one portal
Pay rent, report maintenance, and reach a real person any hour of the day.
Pay rent online
One-time payments or autopay from the resident portal — no checks, no drive.
Open portalRequest maintenance
Submit a request with photos and track it from received to resolved.
Submit a requestEmergency? If a problem is causing damage or affecting your safety, dial (888) 294-4812 to reach our 24/7 maintenance team instead of submitting a portal request.
Video guides
How to use your portal
How to pay rent on your portal
Watch on YouTubeHow to set up Auto Pay on your portal
Watch on YouTubeUtilities
Contact your utility provider
Gas leak? Do not call your property manager or your utility provider — call 911.
Your portal, your way
Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings…all from the palm of your hand.
Download the online portal app
Resources
Resident questions
Still stuck? Send us a note and we'll get back during Alaska business hours.
Contact us- When is rent due?
- Rent is due on the 1st of each month. Set up autopay in the portal so a busy week never turns into a late fee.
- What counts as an emergency?
- No heat, flooding or active water damage, gas smell, sewage backup, or anything affecting safety. Call the 24-hour line for those — do not submit a portal ticket and wait.
- How do I apply for a home?
- Every vacancy has an Apply now link. Applications are online, and every adult 18 or older applies separately.
- What do I do about frozen pipes?
- Open cabinet doors under sinks, keep a trickle of water running, and call us. Never thaw a pipe with an open flame.
- How do I give notice?
- Written notice through the portal, per the timeline in your lease. We'll schedule a pre-move-out walkthrough so there are no deposit surprises.